Service with a smile, and very little else

Time to get on my soap box a bit, or rather a fruit box, because I’m a bit pissed off.

What is it with fucktards in the food industry at the moment? Do they just not bother any more with actually doing their job?

Now I know people are going to call me a picky bitch, but really, if I order something on your menu, it’s because I want that, not just whatever you want to serve up to me, because you don’t give a fuck. If I bought a white car, and they dragged out a little blue pill, I’d be just as pissed off as I am now. This is simply about standards, and how they are not being met.

Over the last week, I’ve had the following happen, in no set order. Now I will take some blame for the first one, as I didn’t know my phone was on silent, as I must have knocked the button when I put it down.

1. Ordered a pizza, then the store called back to confirm the order, because they thought I was a new customer, all because I decided to pay cash, not card. I missed that because my phone was on silent, so the cancelled the order, and blocked me from ordering again, because my number was a crank number. This is despite calling them back two minutes after they had called me, clearly stating that I had ordered the pizza in the first place, and I did still want it.

2. Eating in and ordered my meal, had the meal repeated back to me. When it arrived, it was a different meal. I questioned it and they showed me the order, where they had written down the wrong thing. This is despite having repeated the order back to me in the first place. How the fuck is this possible?

3. Decided take away was the order of the day, had the order repeated back to me again, all good. The order comes out, but they forgot one of the dishes, despite making up half of the dish (the garnish). By the time this was discovered, we had already gotten home, and the place had closed for the night.

4. Ordered a chicken focaccia, but instead was given a beef roll. When I questioned this, I was told it was a chicken focaccia, by the person who made it. I pointed out that it was beef, and in a roll’ and they had no idea what the problem was, then tried to refuse me a refund, because I had changed my order. I never fucking well changed my order, you fucked up.

Now it’s pretty obvious I don’t talk with a silver spoon in my mouth, but when it comes to ordering food, I make sure it’s clearly known what it is I want, so I know I’m not the one who stuffs this stuff up. Why is it so bloody hard just to get a simple bit of food right? For fuck’s sake, it’s not rocket lettuce science!

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